Transforming Healthcare: Radeas Laboratory’s Patient-Centered Approach

Radeas Labs prioritizes the needs of the patient. This revolutionary approach takes into consideration the fact that medical testing can be a source of significant anxiety for patients. By offering rapid testing at convenient locations with fast turnaround times, Radeas Laboratories are able to mitigate some of the anxiety around medical testing.

With dozens of labs and testing centers throughout the southeastern United States, Radeas can ensure minimum testing times and results. Because they place the needs of the patients first, healthcare providers know that their patients will be well cared for and patients can share control in their own healthcare.

Radeas Lab’s Patient-Centered Philosophy

Radeas Labs operates in a heavily regulated industry with an exacting set of standards. All medical labs do. What makes Radeas Labs stand out is its patient-centered approach to lab testing.

Patients are able to schedule their tests at a location of their choice and can check on their results via a secure interface. Rapid turnaround times for results ensure that the patient gets the information they need when they expect to receive it. This results in the following:

• Patient Satisfaction – When patients are empowered to schedule their tests and receive rapid results, it increases their satisfaction with the entire This effect is amplified in patients who require routine testing.
• Increased Engagement – Patients who are involved in their own healthcare are less likely to delay crucial testing and treatment. This can have a far-reaching effect on patients, as early testing and diagnosis is essential for successful outcomes.
• Improved Outcomes – By encouraging patients to take a more hands-on approach to their healthcare, they are much more likely to adhere to treatment plans, schedule follow-ups with their physicians or specialists, and repeat testing as
• Direct Communication – Patients do not have to be routed through a medical office phone system — or worse, forced to schedule an appointment — to learn the results of their tests. Instead, they are able to receive the information through a secure, HIPAA-compliant connection almost as soon as they’re available.

• Fewer Office Visits – Patients can schedule testing and receive the results before their appointment. Since the doctor will also receive the results beforehand, they can focus on diagnosis and prepare in-office treatments prior to the patient’s arrival.
• Contagion Control – Patients who are being tested for a contagious illness, such as COVID-19, can potentially spread their illness to uninfected patients. On the other hand, patients who have comorbidities can contract a dangerous disease while sitting in an office waiting room. With Radeas Labs, patients can avoid contact with other parties, minimizing the risk of spreading the disease.

Communication and Education

Because lab testing often represents a different approach than many patients are used to, many healthcare providers notify their patients via email or through a patient portal message that the office will be moving to patient-centered testing. This communication outlines the benefits to the patient:

• Faster results
• Greater convenience
• Increased control over their own healthcare decisions
• Improved healthcare outcomes
• No wait time for appointments
• Quicker in-office doctor

Medical offices should explain that this does not minimize the importance of the role of the doctor or their support staff. The lab testing portion of their appointment is simply being handled by a facility that is designed for that purpose.

Frequently Asked Questions About Radeas Laboratory’s Approach to Patient-Centered Healthcare

Patients and healthcare providers often have questions when considering moving to a patient-centered testing approach. These are some of the most common questions about patient-centered lab testing.

Won’t Patients Now Have to Go to Two or More Appointments?

Not necessarily. Not all testing requires a follow-up or treatment. During the COVID-19 pandemic, for instance, patients received their test results remotely and based on the results, knew that they either needed to quarantine for a positive result or could resume normal activities with limited precautions.

When patients realize how convenient remote testing is and how fast they will receive their results, they usually recognize the value of this practical system.

What Types of Testing Can Radeas Labs Perform?

For healthcare providers, Radeas Labs specializes in the detection of medical conditions, monitoring the progress of treatment programs, etc. Tests include thyroid panes, hormone panels, anemia testing, blood count testing, comprehensive metabolic panels, liver panels, lipid panels, and more. Radeas’s clinical labs can also test for STDs and infectious diseases like COVID-19, flu A, flu B, etc. Tests take minutes, and the results are usually available within 24 hours. For employers, Radeas Labs also offers discreet toxicology screening for employment.

To improve patient outcomes, testing needs to be convenient, accurate, and fast. Patient-centered testing by Radeas Labs is changing the face of medicine.